外贸回复客户的投诉邮件怎么写
外贸回复客户的投诉邮件怎么写 做外贸时,大家难免会遇到客户投诉,这个时候不要慌张,我们首先要明白当务之急是回复邮件稳住客户,这样才会维护好双方的关系,那么,外贸回复客户的投诉邮件怎么写?

外贸回复客户的投诉邮件怎么写
Thank you for your letter reported the problems you have had with your shipment,感谢您在信中描述货运方面的问题。
I am sorry to hear of d problems you have had with our products。很抱歉,我们的产品出了问题。
Please return the entire order to us.请将整张单货退还给我们,
We will give you a full refund,我们将会给你全额退退款,
We would like to offer you or discount to apologize for your in convenient。对于你所带来的不便,我们愿意提供折扣向你表达歉意。
I am sorry that your order was filled incorrectly,我们很抱歉,您的订单信息填写有误,We regret the difficulties you have had。对于你所遇到的困难,我们深表遗憾,
Thank you for calling our attention to......感谢您,请我们对您的关注......
Email:
Dear Miss Stevens。
Thank you for your letter reported the problems you have had with your shipment. I am sorry that items you purchased from us Proved to be frawed。Please return the entire order to us. We will replace the items immediately and also refund your shipping costs. I am enclosed our certificate good for ten percent discount of your next order as a way to apologize for your in convenient
best regards,
Angel
感谢您在信中描述货运方面的问题,我很抱歉,我们的货物有瑕疵,请张瑾单整单货退给我们,我们立即重新发货,并退还运费。我会给您的下一个订单予以10%的折扣,以表达我们的歉意.
Dear Mr Martin,
Thank you for calling our attention to price error on your order. we regret that mistake in accounting and we are crediting your account with their difference.
We look forward to serve you again
Best regards with thanks,
Angel
感谢您提醒我们注意到订单上的错误,价格位置错误,我们深表遗憾。我们将把汇差额汇入您的账户,期待着再次为您服务。
以上便是外贸回复客户的投诉邮件怎么写的介绍,更多外贸知识欢迎来https://www.x315.cn/学习。