应对国外客户的话术有哪些
外贸人应对国外客户的话术需要根据情况进行确定,一般来说,分为三种情况,分别是客户讨价还价、客户迟迟不下单和客户下单后。接下来小编就来给大家介绍。
应对国外客户的话术有哪些

一、客户讨价还价
1、You can always find the lower price but Quality is definitely different.你永远可以找到更低的价格,但质量肯定不一样。
2、Could you please advise your budget? So we can see if there is any other solutions for you.能否告知你的预算,我看看还有没有其他方案。
3、Besides price, what other reasons do you have for not moving forward with this currently?我完全了解你的意思,但除却价格,还有其他因素影响到这个订单的进展吗?
4、Don't you agree with me that in the long run, moderate prices will bring about large sales and more profit.我们认为从长远考虑,公道的价格会增加销量,从而得到更多的利润。
5、Sorry, we haven't way to do such the lowest price in the market.Because we have included the Quality and special values service into the Quotation.我们没办法给到这么低的价格,因为我们的报价要综合考虑到售后服务。
6、I can't bear losing one clients due to Quality issues because if I lose a clients like that.I lose this clients forever.我们不能因为质量问题流失客户,这会导致我们以后都无法再完成交易。
外贸人可以来格兰德外贸平台使用邮箱背调功能,找出客户的关键决策人,对其进行跟进提升订单成功概率。
https://www.x315.cn/background/email?share=QZONR

二、客户迟迟不下单
1、I haven't heard back from you since last follow-up. I have to assume there might be some issues on our business relationship. Please let me know if l can be of any help.上次跟进后便没有收到你的回复,我猜想我们合作上可能出现什么 问题了。请告知我这边需要做些什么。
2、Just imagine how things will be in six months once you have pushed this new product to your distribution channels.想象一下,一旦您将这种新产品推向您的分销渠道,六个月后情况会怎样。
3、This is a very normal thing, all customers before understanding the product is too expensive.这是很正常的事情,所有客户在了解产品之前都是嫌贵的。
4、I send you the information, can let you choose the product, avoid a lot of detours.我给你发的资料,可以让你在选择产品的时候呢,少走很多弯路的。
5、The market is so competitive now that no compa.ny would be foolish enough to sell a product of the same Quality at a higher price than anyone else unless the company is not big at all.
现在的市场竞争如此激烈,没有公司会愚蠢到以比别人更高的价格出售同样质量的产品,除非这家公司根本不算大。
三、客户下单后
1、I will focus on your order and production status, and I will let you know if there is any progress.我会注意您的订单和生产情况,有进展我会通知您。
2、I know exactly what you mean.我完全明白您的意思。
3、That's the kind of thing I would do too.我也会这么做的。
4、Value-for-money means considering service.details, expertise results, and after-sales support rather than simply saying "the price is low."物有所值,是从服务、细节、专业、结果、售后支持等方面考虑,而不是简单的说“价格低”。
5、Trust is precious, and if you choose to rely on me I won't let you down.信任是宝贵的,如果你选择依靠我,我不会让你失望的。
6、Different prices represent different Qualities.Expensive goods may not suit you, but cheap ones may not be good enough. What suits you best is what matters.不同的价格代表不同的品质。贵的可能不适合你,便宜的也不一定好,适合你的才是重要的。
以上便是应对国外客户的话术有哪些的介绍,希望能帮到广大外贸人。