搜索历史
清除

热搜

  • 国家专题
  • 节假日
  • 出口企业名单
  • 进口企业名单
  • 信用等级证书
  • 逾期催收
  • 进口商名单
  • 俄罗斯采购商
  • 信用管理师
  • 外资企业
默认
默认
最新
最热

没有找到您要查询的内容

为您推荐更多热门文章

正在为您查询文章,请等待...

外贸催款话术

收藏
已收藏
作者:Robert
|
来源:格兰德
|
浏览次数:758
2023-09-19 16:09:03

外贸催款话术的使用需要分情况,一般来说有这些:1.做了PI后客户迟迟不回复;2.客户确认PI后,给了具体付款时间,但是推迟了好几次;3.做提单,中信保等延期付款的;4.物料角度:运输紧张,订舱难,运费贵;5.原材料供应角度:原材料涨价,原材料价格不稳定;6.表达困境去催促客户结款;7.适合发给偶尔拖款的老客户;8.迂回催款。下面小编就来给大家介绍。

外贸催款话术

1.做了PI后客户迟迟不回复

追问①:

Dear XX,

Could you check and confirm Plxx  please?
分析:首次追问不能急躁,要简短。

追问②:

Dear XX,

Could you say something? If you want to cancell the order,pleade let me know

分析:多次之后,可以以退为进。

2.客户确认PI后,给了具体付款时间,但是推迟了好几次

Dear XX,

As you mentioned you will arrange payment on xx, but fews days past we havn' recieve bank slip ,

Could you please send?

If you didn't arrange payment ,could you please do it ?Because you have good credit in my mind ,i arange raw materials for your order, once you arange payment we can produce it immediatly to shorter the production time, 

Need your support

分析:先装傻,以为客户付了,但是忘记发水单了。其实是给客户立信誉很好的人设,提出当他确认了PI时,就有帮他安排物料,以便于收到水单可以马上排产,不用等齐料,客户觉得你在为他着想。

3.做提单,中信保等延期付款的

Dear XX,

The B/L date is XX,there's very limited days to recieve your payment .It will takes few days to recieve it in our bank,could you please ask your FIn .Dept .to arrange payment ASAP ,otherwise i  am afraid that i will affects your credit.

In future,we can't arange production without deposit ,or we need to changed the payment term to be 100% before delivery.

如果逾期没有付款,会影响他在中信保的信誉,付款方式会从延期付款改到100%款到发货。

4.物料角度:运输紧张,订舱难,运费贵

Dear XX,

Now is the peak production season. Spaces are very tight during peak season now.We need to book warehousing in advance, Once we receive your deposit, we will immediately arrange the order schedule to produce and deliver for you as soon as possible.

please arrange payment as early as possible to avoid any further delays. 

5.原材料供应角度:原材料涨价,原材料价格不稳定

Dear XX,

Friendly reminder to pay in advance. Raw material costs continue to fluctuate. Please update the payment as soon as possible, otherwise we are worried that the price provided will soon expire.

6.表达困境去催促客户结款

Dear XX,

Since we are now facing a shortage of funds, this is really difficult for us. Remittance as soon as possible would be greatly appreciated. After that, I will continue to provide you with high-quality products and services, and apply for you with competitive prices.

7.适合发给偶尔拖款的老客户

Dear XX,

Hope you‘re doing well. This is just to remind you that the invoice +号码 with the total of+金额sent you on+时间.Although I’m sure you’re busy, I’d greatly appreciate it if you were to go over the invoice and payment details for the services rendered. Please contact me if you have any questions.

8.迂回催款

Dear XX,

we just got a payment this morning, which is very similar to your total amount. May l know is that yours? If so, please send me the bank receipt so that we can arrange production without any delay.

以上便是外贸催款话术的介绍,希望能帮到广大外贸人。

声明:该作品系作者结合外贸、跨境行业经验、相关政策法规及互联网相关知识整合。如若侵权请及时联系我们,我们将按照规定及时处理
上一篇 下一篇
联系我们
13176887853
lena@gladtrust.com
青岛市市南区宁夏路288号软件园4号楼
找邮箱
域名找邮箱
邮箱找邮箱
猜邮箱
根据您提供的域名或网址获取关联邮箱
根据您提供的邮箱地址获取同后缀的其他邮箱
*目前仅支持企业邮箱搜索同后缀邮箱,输入私人邮箱暂时无法提供相关邮箱信息
输入客户姓名和公司域名快速获取联系人邮箱
@
查找
*示例:若您的用户姓名为Helen Keller,公司网站域名为example.com,则在firstname输入框里输入“helen”,lastname输入框里输入“keller”,domain name输入 框内输入“example.com”
历经市赛、省赛,再到全国决赛,格兰德最终赢得2025年
“数据要素 x大赛国家奖项!获奖详情>>
不搞虚的,奖金全拿来给大家做会员补贴,实打实的福利奉上
核心福利:年度 VIP 直降千元!
限时开放:11.5-11.21,错过等一年!
前往享受福利
不再提示